Victor
Lopez was still recovering from a stroke when he stepped outside in
Huntington Park one day in August 2025 and found his car gone. Lopez
could not walk at the time. His baby’s car seat was inside, along with
the disabled parking placard he had been using since his stroke.Lopez
thought someone had stolen it. He began filing a stolen-vehicle report
with police when about an hour after the car disappeared, he said, word
came that it had been found.
It hadn’t been stolen. Mr. C’s Towing had taken it.
Lopez
said his disabled placard was partially covered by a windshield shade
but remained visible from the sides. When he retrieved the car, he
showed employees the placard and questioned the tow. He said a manager
refused to meet with him.
Mr.
C’s charged Lopez more than $400 to get his car back. Still recovering
from his stroke, he decided not to fight. “I wasn’t trying to fight or
argue,” Lopez said. “So I let it go.”
Jesus Menchaca described a similar experience.
Menchaca
said his truck was taken to the company’s Huntington Park facility
despite a disabled parking placard hanging from its rearview mirror.
When he asked who authorized the tow, he said employees gave him
different answers: property management, a truck patrolling the area,
then simply “patrol.” He only got his truck back after paying the
release fee.
Many
motorists question a tow without taking it to court. The Better
Business Bureau lists 52 complaints against Mr. C’s in the past three
years and gives the company an F rating, with the majority of those
complaints left unanswered by the company.
Others took Mr. C’s to court, and won. Los
Angeles County Superior Court records show the company has faced 105
small-claims lawsuits in the county over the past 10 years, 53 of them
in the past five.
Across several cases, the same questions surface: Who ordered the tow? What gave Mr. C’s the authority to take the car? And did its paperwork match what really happened?
In
2017, 19-year-old Celeste Selena Godoy challenged Mr. C’s after the
company towed her car from Guadalajara Meat Market in South Gate. Mr.
C’s said a market employee had authorized the tow, but its authorization
form did not identify the market or provide the employee’s job title or
address. The court found the tow illegal, and Godoy ultimately received
$720.
In
2026, Jesus Ola won $3,933.40 after Mr. C’s towed his car twice from
his designated apartment parking space. Although Ola’s parking permit
had expired, the court found no proof that anyone specifically requested
the tows. The company’s authorization forms were also missing
information required under California law.
Two
months later, Miguel Angel Magana challenged a tow from a Ralph’s lot
where customers had two hours of free parking. Mr. C’s paperwork placed
his car there at 2:30 p.m. Magana presented unrebutted evidence that it
was not there at that time and that he was shopping at 3:40 p.m. The
judge found the tow illegal and awarded him $654.50.
Mr.
C’s tows cars from private property, side streets and public parking
areas across Southeast Los Angeles, a predominantly Latino region where
many families live on lower incomes. Public records document municipal
towing relationships with Lynwood, South Gate, Huntington Park, Vernon,
Montebello, Downey and Bell.
Its
reach is growing. In September 2026, South Gate approved a project
allowing Mr. C’s to expand its towing and impound operations across a
2.29-acre property along Rayo and Atlantic avenues.
A
parking violation alone does not necessarily authorize a tow. But
motorists may not know the difference. For low-income working-class
residents and disabled motorists, hundreds of dollars can hurt, and
paying may be easier than fighting. That leaves those least able to
challenge a tow especially vulnerable, especially when the victims appear to be primarily Hispanic.
The
complaints, lawsuits and court findings warrant scrutiny beyond the
motorists willing to fight back. Cities that give Mr. C’s towing
authority should independently audit its records, investigate complaints
against the company and make their findings public.
Lee Kuan Yew, former prime minister of Singapore once said, "The acid test of any legal system is not the greatness or grandeur of its ideal concepts, but whether in fact it is able to produce order and justice in the relationships between man and man and between man and the State."